DELIVERY INFORMATION

To ensure minimal loss and disruption to our customers, all items ordered from us are shipped via a recognised third party courier firm ensuring next day delivery from date of despatch.  All items are fully insured for complete peace of mind.

Our shipping charges are as follows (and exclude VAT if applicable)

UK Mainland (excluding Scottish Highlands and Northern Ireland) £ 7.50

UK Offshore (includes Scottish Highlands and Northern Ireland) £ 14.00

Europe £ 25.00

Rest of the World £ 50.00

We also offer a range of expedited serviced including Saturday, Sunday, AM and Same Day services.  Please speak with a member of the team for details on these services.

Bespoke items may result in a different delivery charge, which will be clearly indicated on your original quotation

DESPATCH TIMES

All of our products are now made to order. Many can be shipped within 5 days, with some items available quicker. If you have an urgent order, please email or call us first to see if your order can be pushed through faster.

Custom digital labels and bespoke items are typically manufactured within 7-10 working days. Please note that some of our electrical labels are bulked together in order to keep costs low, so can sometimes have longer lead times.

Whilst every effort is made to offer the quickest possible service, many factors can affect production and delivery times.

URGENT ORDERS

We regularly handle special requests for goods that are required more urgently than our published lead times.  Please contact the team should you have any urgent requirement.

DESPATCH NOTIFICATION

Unless informed otherwise you will receive and email on the day your goods are despatched advising of the delivery date (usually the next working day) and courier used.

NON-DELIVERY

In the unlikely event of non-delivery of your order simple contact our team who will investigate with the courier and arrange a resolution