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When will I receive my
labels or signs if I order today?
Standard labels are
usually despatched within 2-3 working days, and customised labels or
signs despatched within 7-10 working days. For urgent requirements
please contact us first. You may also find our terms and conditions
useful.
Are the prices on
the website inclusive of VAT?
We are currently not a
VAT registered company, so cannot charge VAT. The price advertised
is what you will pay.
How much postage
will I pay?
We have a standard delivery charge of £
4.95 for all UK mainland orders. This will either be by 1st class royal mail
delivery or for larger volumes royal mail recorded delivery. The
delivery methods noted are at our discretion we cannot be held
responsible for any items lost in post. You can opt to pay for a
track-able delivery service.
I don’t want to
order my labels online how else can I order?
We have 5 easy ways to
order to suit every ones needs:
- By fax 0845 094
4168, either fax your own order form or download one of ours and fax
it across.
- By post, The Label People, The
Meridian, 4 Copthall House, Station Square, Coventry CV1 2FL
- By phone 0845 094
4167
- By email info@thelabelpeople.co.uk
How can I pay for my
labels?
When ordering online
you have the option of paying via:
- Debit/Credit Card
- Cheque
- Debit/Credit card
by telephone
- PayPal
When ordering by
telephone/fax/post, you can either call us your card details or send a
cheque please note if paying by cheque we will post your goods upon
receipt of cleared funds. If you have funds in your paypal account we
can send you a paypal invoice for your labels.
Do you offer an
account facility?
Yes, we do offer an
account subject to completion and approval of an account application
form. Please download the form or contact us to post/email one to
you.
How do I let you
know what text I need on my personalised labels?
On the checkout page
you will find a text box for you to make a note of all personalised
details. Please check all spelling and grammar before submitting. You
can also email us at: info@thelabelpeople.co.uk, advising of your
purchase and contact details along with personalised text.
Can I have my
company logo or contractor’s logo on my labels?
We have a range of
contractor logo’s available including NICEIC Domestic installer/Approved
contractor, ECA, Elecsa, Trustmark, Corgi, etc, these logos are
generally used on the personalised periodic inspection and rcd test
labels. These logo’s are included free with personalised labels
purchased. With company logos it is always best to email us a copy of
your logo first for us to test print quality; we will then contact you
with our results.
I can’t find the
label I need can you make it for me?
Yes, of course! Just
contact us with your requirements and we will get back to you with a
price and delivery lead time ASAP.
I have tried to add
items to my shopping cart but it doesn’t seem to work what can I do?
If you experience any
technical difficulties while using the site, please look at the bottom
of the homepage for “How to enable cookies” and follow the instructions.
If you are still experiencing problems either telephone or email us and
we will do our best to rectify the problem and take your order.
Thank you for shopping with
us, should you have any further questions that are not answered above
please do not hesitate to contact us
The Label People |